Herne Hill Railway Station

Facilities

Herne Hill railway station is a large station on the Victoria Lines in Lambeth, London. It is managed by Southeastern.

Address

Herne Hill station
Railton Road
Herne Hill
Greater London
SE24 0JW

Tickets

Ticket Office

On way in to access trains in the booking hall

Monday To Friday: 06:10 - 19:40
Saturday: 06:30 - 19:40
Sunday: 08:10 - 17:40

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Oyster Notes

Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Southeastern

Travelcard Zone

Zone 2/3

Smartcard Topup

Smartcard Notes

Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Facilities

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Coffee shop in the booking hall also Coffee shop on platform 1/2.

Toilets

Platforms 1/2 and 3/4 - Available during staffing hours

Baby Change Facilities

Platforms 1/2 & 3/4- Available during staffing hours

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

Homemade Ice Cream in the booking hall. Homewares shop next to the entrance.

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

This station has Secure station accreditation - For more information contact 0345 322 7021

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Phone: 0345 322 7021

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Website: https://www.nationalrail.co.uk/

Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.

Passenger Help Points

On platform

Staff Assistance Available

This station is not continuously staffed please see staffing times for details of when staff are available.

Monday To Friday: 06:00 - 23:59
Saturday: 06:00 - 23:59
Sunday: 06:00 - 23:59

Induction Loop

Accessible Ticket Machines

booking hall/ subway

Accessible Ticket Counter

The counter can be raised or lowered to suit all users

Train Access Ramp

NKS (RADAR) Toilets

Platforms 1/2 & 3/4 - Available during staffing hours

Step Free Access

Whole station

This station has step free access to all platforms - Step free access to booking hall via side entrance. Step free access to all platforms and interchange via lifts from subway. Stepped access to platforms via subway.

Ticket Gates

Impaired Mobility Set Down