Ticket Office
On way in to access trains in the booking hall
Monday To Friday: 06:10:00.000 - 19:50:00.000Saturday: 06:10:00.000 - 19:50:00.000
Sunday: 08:10:00.000 - 17:50:00.000
Herne Hill railway station is a large station on the Victoria Lines in Lambeth, London. It is managed by Southeastern.
Address
Herne Hill station
Railton Road
Herne Hill
Greater London
SE24 0JW
On way in to access trains in the booking hall
Monday To Friday: 06:10:00.000 - 19:50:00.000 Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Applicable Operators: Southeastern
Zone 2/3
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Coffee shop in the booking hall also Coffee shop on platform 1/2 also Selecta vending machines the platforms
Platforms 1/2 and 3/4 - Available during staffing hours
Platforms 1/2 & 3/4- Available during staffing hours
Homemade Ice Cream in the booking hall. Homewares shop next to the entrance.
Departure Screens
Announcements
This station has Secure station accreditation - For more information contact 0345 322 7021
Website: https://www.nationalrail.co.uk/
Phone: 0345 322 7021
Website: https://www.nationalrail.co.uk/
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Website: https://www.nationalrail.co.uk/
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
On platform
booking hall/ subway
The counter can be raised or lowered to suit all users
Platforms 1/2 & 3/4 - Available during staffing hours
Whole station
Category A. This station has step free access to all platforms - Step free access to booking hall via side entrance. Step free access to all platforms and interchange via lifts from subway. Stepped access to platforms via subway.
Limited time parking and on public highway
Spaces: 6
Sheltered: yes
Location: front of station and subway
You may leave your cycle in the rack provided however you do so at your own risk.
Storage Type: Stands
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