Hook railway station is a medium sized station in Hook, Hampshire. It is managed by South Western Railway.
Address
Hook station
Station Approach / Road
Hook
Hampshire
RG27 9HS
Outside station near to the ticket office
Monday To Friday: 06:10:00.000 - 13:00:00.000Applicable Operators: South Western Railway
Hook ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Heated waiting room in main station building. Seating is compliant with code of practice.
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Please contact our Customer Service Centre on 0345 6000 650
Website: https://www.nationalrail.co.uk/
Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Monday To Friday: 07:30:00.000 - 19:00:00.0000800 5282100
Website: https://www.nationalrail.co.uk/
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Help points are available on all platforms
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
partialStation
Step-free category B station - This station has level access from the main entrance and car park to Platform 1 (for trains towards London Waterloo). There is step-free access from the supermarket car park to Platform 2 (for trains towards Basingstoke) via a separate entrance and a ramp at approx 1:20 gradient. The step-free route between platforms is approximately 375m via the street.
Spaces: 24
Sheltered: yes
4 lockers and 20 cycle stand parking spaces
Storage Types Available: Lockers
Storage Type 1: Wheel Racks
Name: Hook Car Park
Spaces: 157
Bus Stop on Station Road, outside the Raven Hotel.
(Links open in a new window)