Harwich International Railway Station

Facilities

Harwich International railway station is a small staffed station on the Harwich Branch in Ramsey and Parkeston, Essex. It is managed by Greater Anglia.

Address

Harwich International station
Parkeston Quay
Harwich
Essex
CO12 4SR

Tickets

Ticket Office
No
Pre-purchase Collection
No
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Smartcard Topup
Yes
Smartcard Notes
Yes

Tickets can be collected on Smartcard at this station

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Limited facilities available in port building

Toilets
Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during the opening hours of the station.

Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
Yes

Passport Photo Booth

CCTV
Yes
Customer Service
Yes

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
Passenger Help Points
Yes

Help points available on platforms

Staff Assistance Available
No

Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.

Induction Loop
Yes
Accessible Ticket Machines
No
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

This station has step free access to all platforms with lifts available.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 22

Sheltered: yes

Location: Within car park and on platform

Storage Type: Stands

Car Park
Yes

Website: https://www.nationalrail.co.uk/

Name: Harwich Port Car Park

Operator: Harwich Port

Spaces: 250

Taxi Rank
Yes

 Taxi service information available from station information poster.

Bus Services
Yes

Plus Bus location

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Replacement transport stop at bus stop (East Dock Road), near sign for Long/Short stay car park. Boat train services depart from behind platform 1

Cycle Hire
No
Port Link
Yes

Sailings to The Netherlands.

Car Hire
No

Things near Harwich International Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.