Helsby Railway Station

Facilities

Helsby railway station is a small unstaffed station in Helsby, Cheshire West and Chester. It is managed by Transport for Wales.

Address

Helsby station
Station Road
Helsby
Cheshire
WA6 0AE

Tickets

Ticket Office
No
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
No
Waiting Room
No
Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes

Cards

WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Arrival Screens

Customer Service
Yes

Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03333 211 202

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

03333 211202

Website: https://www.nationalrail.co.uk/

Passenger Help Points
Yes
Staff Assistance Available
No

Assistance is provided by the Conductor on the train.

Induction Loop
Yes
Accessible Ticket Machines
Yes

 Ticket machine is on Chester-bound platform.

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
No
Category B3.

Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website:.


Ticket Gates
No
Impaired Mobility Set Down
Yes
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 8

Sheltered: no

4 hoops

Storage Type: Stands

Car Park
Yes
Taxi Rank
No
Bus Services
Yes

The nearest bus stops are located on the main road.

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Pick Up / Drop Off at the service bus stops on Chester Road, adjacent to the Helsby Spice restaurant for services towards Warrington, opposite side for services towards Ellesmere Port.

Cycle Hire
No
Port Link
No
Car Hire
No

To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021.  

Things near Helsby Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.