Horsley Railway Station

Facilities

Horsley railway station is a medium sized station on the Main Line Suburban Lines in East Horsley, Surrey. It is managed by South Western Railway.

Address

Horsley station
Station Approach
East Horsley
Surrey
KT24 6QX

Tickets

Ticket Office

In the main station building.

Monday To Friday: 06:35:00.000 - 13:00:00.000
Saturday: 08:00:00.000 - 13:00:00.000
Sunday: Closed

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: South Western Railway

Smartcard Topup

Smartcard Notes

Horsley ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Facilities

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 06:35:00.000 - 13:00:00.000
Saturday: 08:00:00.000 - 13:00:00.000
Sunday: Closed

Heated waiting rooms on Both platforms. Seating is compliant with code of practice.

Trolleys

Station Buffet

Toilets

The toilets are located on Platform 2. The toilet facilities are only available during Ticket Office opening hours.

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Website: https://www.southwesternrailway.com/contact-and-help/lost-property

Monday To Friday: 07:30:00.000 - 19:00:00.000
Weekend: Closed
: Closed

Accessibility

Help Line

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Passenger Help Points

Help points are available on all platforms

Staff Assistance Available

Induction Loop

Accessible Ticket Machines

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

partialStation

Step-free category B1 Station - Steps to Platform 1 (for trains towards London). Level access to Platform 2 (for trains towards Guildford) - or short slope from car park at approx 1:5 gradient.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available