Hartford (Cheshire) Railway Station

Ticket Office

Monday Tuesday Wednesday Thursday: 06:00 - 17:00
Friday: 06:00 - 19:00
Saturday: 07:00 - 15:00
Sunday: 10:35 - 12:00

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Smartcard Topup

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-17:00, Friday - 06:00-17:00, Saturday - 07:00-15:00 and Sunday 10:35-12:00. The toilet facilities are not available when the Ticket Office is closed.

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 0248997 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)

Website: https://www.nationalrail.co.uk/

Passenger Help Points

Staff Assistance Available

This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

  Please contact London Northwestern Railway Assisted Travel on 0800 024 8997Monday Tuesday Wednesday Thursday: 06:00 - 17:00
Friday: 06:00 - 19:00
Saturday: 07:00 - 15:00
Sunday: 10:35 - 12:00

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

9 steps up from lower car park, then 38 down to Booking Hall entrance - alternative step-free route available via road and ramp. From Booking Hall, step-free route to Birmingham platform via road or 23 steps down. 9 steps up to footbridge level, then 32 steps down from Liverpool platform (2). Step-free ramp from road overbridge to Liverpool platform. Step-free route between platforms is 375m.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 16

Sheltered: no

Storage Type: Stands

Car Park

Website: https://uk.parkindigo.com/en/west-midlands-trains

Phone: 0330 1235 247

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Indigo

Spaces: 83

Taxi Rank

Station 01606 42222 Redcab 01606 46666 Barnton 01606 872000

Bus Services

Metro Link

Airport Link

Rail Replacement Services

In the event of engineering the bus/coach will collect from: To Crewe at bus stop on the main road adjacent to station car park, from Crewe outside public house on opposite side of the road.

Cycle Hire

Port Link

Car Hire