Ticket Office
The Ticket Office is located on the station concourse.
Monday To Friday: 05:30:00.000 - 20:00:00.000Saturday: 05:30:00.000 - 20:00:00.000
Sunday: 08:15:00.000 - 19:15:00.000
Hull railway station is a very large regional interchange station on the Hull - Micklefield Line in Hull City. It is managed by TransPennine Express.
Address
Hull Paragon station
Ferensway
Kingston-upon-Hull
East Riding of Yorkshire
HU1 3QX
The Ticket Office is located on the station concourse.
Monday To Friday: 05:30:00.000 - 20:00:00.000 
Applicable Operators: TransPennine Express
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
A heated waiting room is available on the station concourse.
Refreshments are available from several retail units on the station concourse.
The toilets are located in the pavilion on the Station Concourse.
There is an ARM located on the concourse.
There are several shops located on the station concourse.
Departure Screens
Announcements
To speak to a member of our team, please call: 0345 600 1671.
Website: https://www.nationalrail.co.uk/
0800 107 2149
Website: https://www.nationalrail.co.uk/
Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Customer Assistance Office on Platform 2 no less than 20 minutes prior to the departure time of their train.
Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.
Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.
Help Points are available throughout the station to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
The accessible toilets are located in the pavilion on the Station Concourse, these toilets are operated by a radar key.
Whole station
This station is category A. Step free access is provided from the station entrance to all platforms. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Spaces: 251
Sheltered: yes
Location: Platforms 2 & 7
Storage Types Available: Stands
Storage Type 1: Wheel Racks
Phone: 01895 262 122
Website: https://www.nationalrail.co.uk/
Name: Station Car Park
Operator: TransPennine Express
Spaces: 280
The nearest taxi rank is outside the station.
Humberside Airport: Daily, regular limited stop bus service X1 'Humber Flyer', operated by Stagecoach. For details: www.stagecoachbus.com/hull
Pick Up / Drop Off in the bus interchange (adjacent to the railway station). Buses depart from stands A – D in the bus station.
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