Hull Railway Station

Facilities

Hull railway station is a very large regional interchange station on the Hull - Micklefield Line in Hull City. It is managed by TransPennine Express.

Address

Hull Paragon station
Ferensway
Kingston-upon-Hull
East Riding of Yorkshire
HU1 3QX

Tickets

Ticket Office
Yes

The Ticket Office is located on the station concourse.

Monday To Friday: 05:30:00.000 - 20:00:00.000
Saturday: 05:30:00.000 - 20:00:00.000
Sunday: 08:15:00.000 - 19:15:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: TransPennine Express

Smartcard Topup
Yes
Smartcard Notes
Yes

Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes

A heated waiting room is available on the station concourse.

Trolleys
No
Station Buffet
Yes

Refreshments are available from several retail units on the station concourse.

Toilets
Yes

The toilets are located in the pavilion on the Station Concourse.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes

There is an ARM located on the concourse.

Bureau De Change
No
Retail Outlets
Yes

There are several shops located on the station concourse.

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

To speak to a member of our team, please call: 0345 600 1671.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 107 2149

Website: https://www.nationalrail.co.uk/

Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Customer Assistance Office on Platform 2 no less than 20 minutes prior to the departure time of their train.

Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.

Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.

Passenger Help Points
Yes

Help Points are available throughout the station to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

The accessible toilets are located in the pavilion on the Station Concourse, these toilets are operated by a radar key.

Step Free Access
Yes

Whole station

This station is category A. Step free access is provided from the station entrance to all platforms. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Ticket Gates
No
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 251

Sheltered: yes

Location: Platforms 2 & 7

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park
Yes

Phone: 01895 262 122

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: TransPennine Express

Spaces: 280

Taxi Rank
Yes

The nearest taxi rank is outside the station.

Bus Services
Yes
Metro Link
No
Airport Link
Yes

Humberside Airport: Daily, regular limited stop bus service X1 'Humber Flyer', operated by Stagecoach. For details: www.stagecoachbus.com/hull

Rail Replacement Services
Yes

Pick Up / Drop Off in the bus interchange (adjacent to the railway station). Buses depart from stands A – D in the bus station.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Hull Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.