Harlow Town Railway Station

Ticket Office

Monday To Friday: 06:00:00.000 - 21:00:00.000
Saturday: 06:00:00.000 - 21:00:00.000
Sunday: 08:00:00.000 - 21:00:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Greater Anglia

Smartcard Topup

Smartcard Notes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 06:00:00.000 - 20:00:00.000
Weekend: 08:00:00.000 - 20:00:00.000

The waiting room can be found on the bridge.

Trolleys

Station Buffet

Coffee shop Cold drinks vending machine Food vending machine

Toilets

Accessible (radar key) toilet on concourse.

Baby Change Facilities

Female toilets

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

Kiosk News agent Passport Photo Booth

CCTV

Customer Information Service

Departure Screens

Arrival Screens

Announcements

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Help points in car park and on station overbridge.

Staff Assistance Available

Assistance is provided by station staff during the above hours. Booking is recommended.

Monday Tuesday Wednesday Thursday Friday Saturday: 06:00:00.000 - 21:00:00.000
Sunday: 08:00:00.000 - 21:00:00.000

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

This station has step free access to all platforms via lifts to platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket Gates

Harlow Town station has Secure Station Acreditation

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 52

Sheltered: yes

Location: Within building and forecourt

Storage Types Available: Compound

Storage Type 1: Stands

Storage Type 2: Wheel Racks

Car Park

Taxi Rank

in front of station

Bus Services

'Arriva' operate a network of daily, frequent bus routes around Harlow and also to nearby towns and villages. For route maps and timetables: www.arrivabus.co.uk

Route 10, provides a daily, frequent service from the rail station forecourt to the town centre Bus Station.

Buy an Harlow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info

Metro Link

Airport Link

Rail Replacement Services

Replacement transport stop at bus stop at station forecourt

Cycle Hire

Port Link

Car Hire