Harlow Town Railway Station

Ticket Office

Monday Tuesday Wednesday Thursday Friday Saturday: 06:00 - 21:00
Sunday: 08:00 - 21:00

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Smartcard Topup

Smartcard Notes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 06:00 - 20:00
Saturday Sunday: 08:00 - 20:00

The waiting room can be found on the bridge.

Trolleys

Station Buffet

Coffee shop Cold drinks vending machine Food vending machine

Toilets

Accessible (radar key) toilet on concourse.

Baby Change Facilities

Female toilets

Showers Available

Public Telephones

Cards and Coins

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

Kiosk News agent Passport Photo Booth

CCTV

Customer Information Service

Departure Screens

Announcements

Arrival Screens

Customer Service

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 028 28 78

Website: https://www.nationalrail.co.uk/

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Passenger Help Points

Help points in car park and on station overbridge.

Staff Assistance Available

Assistance is provided by station staff during train service operational opening hours. Booking is recommended.

Monday Tuesday Wednesday Thursday Friday Saturday: 05:00 - 01:00
Sunday: 04:45 - 01:00

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

This station has step free access to all platforms via lifts to platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket Gates

- 

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 52

Sheltered: yes

Location: Within building and forecourt

Storage Types Available: Compound

Storage Type 1: Stands

Storage Type 2: Wheel Racks

Car Park

Taxi Rank

in front of station

Bus Services

'Arriva' operate a network of daily, frequent bus routes around Harlow and also to nearby towns and villages. For route maps and timetables: www.arrivabus.co.uk

Route 10, provides a daily, frequent service from the rail station forecourt to the town centre Bus Station.

Buy an Harlow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info

Metro Link

Airport Link

Rail Replacement Services

Replacement transport stop at bus stop at station forecourt

Cycle Hire

http://www.bikeandgo.co.uk/ Only £3.80 per 24 hours (10 Bike & Go bicycles)

Port Link

Car Hire