Ipswich Railway Station

Ticket Office

Monday To Friday: 05:00 - 21:20
Saturday: 05:00 - 21:20
Sunday: 07:20 - 22:00

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Greater Anglia

Smartcard Topup

Smartcard Notes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Coffee shop Coffee kiosk Cold drinks vending machine Food vending machine

Toilets

Toilets including accessible (radar key) toilets are located alongside platform 2

Baby Change Facilities

Female toilets,Male toilets

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Outside the station

Tourist Information Office

Cash Machine

On the left hand side of the station front.

Bureau De Change

Retail Outlets

News agent Passport Photo Booth

CCTV

Customer Information Service

Departure Screens

Announcements

Arrival Screens

Customer Service

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 028 28 78

Website: https://www.nationalrail.co.uk/

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Passenger Help Points

Staff Assistance Available

Assistance is provided by station staff throughout train service operational hours. Booking is recommended.

Monday To Friday: 05:00 - 21:20
Saturday: 05:45 - 21:20
Sunday: 08:15 - 15:30

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

This station has step free access to all platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the information desk in booking hall.

Ticket Gates

- 

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 228

Sheltered: yes

Location: Close to platform 1

A secure 108-space cycle compound is available (key fob required, speak to station staff for availability).

Other spaces are available.

Storage Type: Stands

Car Park

Taxi Rank

Taxi rank located at front of station

Bus Services

'First' and 'Ipswich Buses' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.ipswichbuses.co.uk

'Ipswich Buses' routes 15/15A and 16 and 'First' route 66 link the rail station forecourt with the town centre. 'Ipswich Buses' routes 12 and 13 stop close by in Ranelagh Road.

Buy an Ipswich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info

Metro Link

Airport Link

Rail Replacement Services

Replacement transport stop at bus stop on station forecourt.

Cycle Hire

Port Link

Car Hire