London Kings Cross Railway Station

Facilities

London Kings Cross railway station is a very large national hub station on the Kings Cross - Peterborough Line in Camden, London. It is managed by Network Rail.

Address

London Kings Cross station
Euston Road
London
Greater London
N1 9AL

Tickets

Ticket Office
Yes

In the Main Concourse opposite the shops

Monday To Friday: 06:00:00.000 - 22:00:00.000
Saturday: 06:00:00.000 - 22:00:00.000
Sunday: 07:45:00.000 - 22:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Oyster Notes
Yes

Oyster transactions only available from self service ticket machines operated by Great Northern

Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Network Rail

Travelcard Zone
Yes

Zone 1

Smartcard Topup
No

Facilities

First Class Lounge
Yes
Monday To Friday: 07:00:00.000 - 21:25:00.000
Saturday: 08:00:00.000 - 20:15:00.000
Sunday: 09:00:00.000 - 20:15:00.000

Location: Next to Waitrose

Tickets Accepted in LNER First Class Lounge:

Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges

Facilities: Toilets. TV. Air charge for mobile phones.

Refreshments: Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.

Wi-Fi: Yes

Showers: No

Seated Area
No
Waiting Room
Yes
Monday To Friday: 06:00:00.000 - 23:30:00.000
Saturday: 06:00:00.000 - 22:30:00.000
Sunday: 07:45:00.000 - 23:30:00.000

All platforms are partially or fully covered with a canopy.

Trolleys
Yes
Station Buffet
Yes

Station concourse

Toilets
Yes

The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.

Baby Change Facilities
Yes
Showers Available
Yes
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
Yes
Retail Outlets
Yes

Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries,  food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

Help is available at the Rail Information Point in the centre of the Main Concourse.

Left Luggage
Yes

Phone: 020 3468 4690

Website: https://www.left-baggage.co.uk/index/locations

Lost Property
No

Accessibility

Help Line
Yes

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Phone: 0800 022 3720

0800 022 3720

Passenger Help Points
Yes

Customer help points are available at the platforms and at the taxi rank as well as using the rail information point at the centre of the main concourse.

Staff Assistance Available
Yes

Help is available at the Rail Information Point in the centre of the concourse, station help points or from any member of staff.

Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff. 

It is preferred if disabled assistance is booked 24hours in advance by using the following numbers of your relevant train operator:

London North Eastern Railway - 03457 225 225 [Option 3 then Option 4]  textphone 0800 975 1052 or you can complete the web form at www.lner.co.uk/customer-service/contact-us/assisted-travel/  Open Monday - Saturday 08:00-20:00, Sunday 10:00-20:00  

Hull Trains - FREEPHONE 0800 316 1323

Grand Central - 08440 8110 072 

Great Northern - 0800 0582 844

Monday To Friday: 05:00:00.000 - 01:36:00.000
Saturday: 05:00:00.000 - 00:36:00.000
Sunday: 05:30:00.000 - 01:36:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes

One London North Eastern Railway machine inside the travel centre and one London North Eastern Railway machine outside the travel centre and are DDA compliant.  There is a lowered ticket machine at this station.

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Accessible toilets are located next to platform 9 and can be operated by a radar key.

Step Free Access
Yes

Whole station

This is a Category A station. This station has step-free level access to all platforms.

Lifts also provided between concourse up to the Mezzanine and down to the London Underground ticket hall.

The Assistance Meeting Point varies - please check with your operator.

Ticket Gates
Yes

Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.

Impaired Mobility Set Down
Yes

There are 3 disabled spaces with 1 hour parking outside Kings Cross station on Pancras road. There is a help point here that can be used to request disability assistance from these spaces.

There is a Disabled Meeting Point on the station concourse (near the Customer Information desk) where disabled passengers coming into the station can be picked up.

Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 204

Sheltered: yes

Location: Platforms 1, 8 & 9

Storage Type: Stands

Car Park
Yes

Phone: 0207 431 4001

Website: https://www.nationalrail.co.uk/

Monday To Friday: 05:00:00.000 - 01:36:00.000
Saturday: 05:00:00.000 - 01:11:00.000
Sunday: 05:00:00.000 - 01:36:00.000

Name: Station Car Park

Operator: CP Plus

Spaces: 322

Taxi Rank
Yes

The taxi rank is situated on Pancras Road just outside of the station.

Bus Services
Yes

There are bus stops in streets surrounding the station on Euston Road, Goods Way and York Way. More details at https://www.nationalrail.co.uk/posters/KGX.pdf

Accessibility on London Buses

All Transport for London buses are accessible by step free access on Transport for London's website https://tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairs

More information about Transport for London buses can be found at https://tfl.gov.uk/modes/buses/

Metro Link
Yes

N/A

Airport Link
Yes

Connections from LUL available

Cycle Hire
No
Port Link
No
Car Hire
No

abcrailwayguide.uk is a Good Stuff website.