Kilmarnock Railway Station

Facilities

Kilmarnock railway station is a station on the Scotland Boundary - Barassie Junction Line in East Ayrshire. It is managed by ScotRail.

Address

Kilmarnock station
Hill Street
Kilmarnock
East Ayrshire
KA1 2AF

Tickets

Ticket Office

Monday Tuesday Wednesday Thursday: 06:30:00.000 - 18:00:00.000
Friday: 06:30:00.000 - 19:45:00.000
Saturday: 07:15:00.000 - 18:15:00.000
Sunday: 09:10:00.000 - 16:50:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: ScotRail

Smartcard Topup

Facilities

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Kiosk

Toilets

The toilets are located in Booking Hall. The toilet facilities are only available during Ticket Office opening hours. Radar - National Key Scheme

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

[email protected]

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Accessibility

Help Line

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Passenger Assistance Meeting Points.

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive.

Ticket Office

Located in the main station building at the entrance for Platforms 1, 2 & 3.

Staff Assistance Available

Monday Tuesday Wednesday Thursday Friday Saturday: 06:20:00.000 - 00:00:00.000
Sunday: 07:30:00.000 - 23:40:00.000

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

This is a Category A station. Level to platforms 1,2&3 underpass with lifts connecting platform 4. The Passenger Assist meeting point is at the Ticket Office.

Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.

Ticket Gates

Impaired Mobility Set Down