Kew Gardens Railway Station

Facilities

Kew Gardens railway station is a small unstaffed station on the Richmond - Willesden Junction Line in Richmond upon Thames, London. It is managed by London Underground.

Address

Kew Gardens station
Station Approach
Kew
Greater London
TW9 3BZ

Tickets

Ticket Office
No
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
Yes
Oyster Topup
Yes
Oyster Validator
Yes
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: London Underground

Travelcard Zone
Yes

Zone 3/4

Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
No
Waiting Room
No
Trolleys
No
Station Buffet
Yes

 Newsagent inside station

Toilets
Yes

Male and female toilets on the eastbound platform - no charge. These are temporarily closed during lockdown restrictions.

Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
Yes

Near Lloyds Pharmacy outside western entrance.

Tourist Information Office
No
Cash Machine
Yes

Outside western entrance of station.

Bureau De Change
No
Retail Outlets
Yes

Newsagent inside the station. Tesco, Starbucks, Barclays Bank, Pizza Express and other small shops outside western and eastern entrances.

CCTV
Yes
Customer Service
Yes

TFL Customer Services  Tel:  0343 222 1234

Left Luggage
Yes

Website: https://www.tfl.gov.uk/tfl/contact/lostproperty

Lost Property
Yes

Phone: 0343 222 1234

Website: https://www.nationalrail.co.uk/

Monday To Friday: 08:30:00.000 - 16:00:00.000
Saturday: Closed
Sunday: Closed

Accessibility

Help Line
Yes

0343 222 1234 or 020 3031 9331 (Textphone)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Not monitored at all times.

Staff Assistance Available
Yes
Monday To Friday: 05:20:00.000 - 01:15:00.000
Saturday: 05:20:00.000 - 01:15:00.000
Sunday: 07:10:00.000 - 00:10:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes

Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards.

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

Step free platform interchange requires a 600m journey via street. Use the western Station Approach entrance for trains towards Central London and Stratford and the eastern North Road entrance (via ramp) for trains towards Richmond.

Ticket Gates
Yes
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes
Car Park
No
Taxi Rank
No
Bus Services
Yes

Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html

Metro Link
Yes

District Line

Airport Link
Yes

Interchange at Hammersmith. Piccadilly Line to Heathrow Terminals 1, 2, 3, 4 and 5. Interchange at Earl's Court for National Rail services to Gatwick from West Brompton. Interchange at Richmond for Clapham Junction/Gatwick.

Rail Replacement Services
Yes

Replacement buses will usually stop in Kew Road at the Victoria Gate stops.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Kew Gardens Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.