Lancaster Railway Station

Facilities

Lancaster railway station is a very large regional interchange station on the Preston - Border (Gretna) Line in Lancashire. It is managed by Avanti West Coast.

Address

Lancaster station
Meeting House Lane
Lancaster
Lancashire
LA1 5NW

Tickets

Ticket Office
Yes

Ticket machines can be found in the ticket hall and on platform 3

Monday To Friday: 05:15:00.000 - 19:45:00.000
Saturday: 05:15:00.000 - 19:45:00.000
Sunday: 09:30:00.000 - 20:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Avanti West Coast

Smartcard Topup
Yes

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes

Yes, located platform 4/5 and platform 3

Trolleys
Yes
Station Buffet
Yes
Toilets
Yes

The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.

Toilets are open while the station is open.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes

News agent

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

There is one Customer Information points, situated on platform booking hall, however customers are encouraged to approach any member of station staff for information.​​​​​​​

Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.

Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

08000 158 123 (08000 158 124 Textphone)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
Yes

Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Monday To Friday: 04:50:00.000 - 23:30:00.000
Saturday: 04:50:00.000 - 23:30:00.000
Sunday: 08:00:00.000 - 22:45:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.

Step Free Access
Yes

Whole station

Category A - This station has step-free access to all platforms

Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.

Ticket Gates
No
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 188

Sheltered: yes

Location: Platform 1 (south end)120 StandsPlatform 3 (middle) 16Platform 4 (North End), 12 StandsPlatform 5, 40 Stands

120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)

Storage Type: Stands

Car Park
Yes

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.Different rates apply to non rail users, please speak to a member of staff.

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Avanti West Coast

Spaces: 165

Taxi Rank
Yes

Taxi rank can be found outside the entrance adjacent to platform 3.

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.

Cycle Hire
Yes

Leisure Lakes Bikes103 Penny StreetLancaster01524 844389[email protected]www.leisurelakesbikes.com

Port Link
No
Car Hire
No

Things near Lancaster Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.