Lancaster Railway Station

Facilities

Lancaster railway station is a very large regional interchange station on the Preston - Border (Gretna) Line in Lancashire. It is managed by Avanti West Coast.

Address

Lancaster station
Meeting House Lane
Lancaster
Lancashire
LA1 5NW

Tickets

Ticket Office
Yes

Ticket machines can be found in the ticket hall and on platform 3

Monday To Friday: 05:15 - 19:45
Saturday: 05:15 - 19:45
Sunday: 09:30 - 20:00
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: TransPennine Express

Smartcard Topup
Yes

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
Yes
Station Buffet
Yes
Toilets
Yes

The National key toilets are located on Platforms 3 and 4; these toilets are operated by a radar key.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
Yes

Located on concourse Located by the ticket office

Bureau De Change
No
Retail Outlets
Yes

News agent

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Arrival Screens

Customer Service
Yes

There are two Customer Information points, one situated on platform 3 and the other situated on platform 4, however customers are encouraged to approach any member of station staff for information.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
No
Passenger Help Points
Yes
Staff Assistance Available
Yes

Sunday 08:00 : 00:00, Weekdays (Mon - Fri) 04:50 : 00:00, Saturday 04:50 : 00:00

Monday To Friday: 04:50 - 00:00
Saturday: 04:50 - 00:00
Sunday: 08:00 - 00:00
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.

Ticket Gates
No
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 135

Sheltered: yes

Location: Platform 1 (North End), 28 Lockers, 38 Stands Platform 4 (North End), 16 Lockers, 12 Stands 8 Stand spaces outside the West entrance Platform 5, 40 Stands

120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)

Storage Types Available: Lockers

Storage Type 1: Stands

Car Park
Yes

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website. Different rates apply to non rail users, please speak to a member of staff.

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Avanti West Coast

Spaces: 165

Taxi Rank
Yes

Taxi rank can be found outside the entrance. 

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Pick Up / Drop Off at the bus stop outside the station rear entrance.

Cycle Hire
Yes

Leisure Lakes Bikes
103 Penny Street
Lancaster
01524 844389
[email protected]
www.leisurelakesbikes.com

Port Link
No
Car Hire
No

Things near Lancaster Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.