Leicester Railway Station

Ticket Office

Booking hall

Monday To Friday: 05:20:00.000 - 22:30:00.000
Saturday: 05:20:00.000 - 22:30:00.000
Sunday: 07:15:00.000 - 22:30:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: East Midlands Railway

Smartcard Topup

Smartcard Notes

Collect and top your Smartcard at this location

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 05:20:00.000 - 22:30:00.000
Saturday: 05:20:00.000 - 22:30:00.000
Sunday: 07:15:00.000 - 22:30:00.000

There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.

Trolleys

Station Buffet

Cafe and vending machine.

Toilets

The toilets are located on the Main Concourse, Platform 1/2 and Platform 3/4. The National key toilets are located on Platform 1/2 and Platform 3/4; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on the end of Platform 3/4. Toilet opening times:

Weekdays (Mon - Fri) 05:20 : 22:30Saturday 05:20 : 22:30Sunday 07:15 : 22:30

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Arrival Screens

Announcements

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

08000 11 33 23

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

Staff help available 05.20 - 01.00 

Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates.

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

This is a Category A access station. There is step free access to the main entrance and lifts to all platforms.  Customers with wheelchairs who require assistance on graduated slopes should press the ticket gate 'assistance' button located at the bottom of the stairs near the self service ticket machines.  To ensure availability of staff to assist, it is imperative that customers book assistance in advance.

This station has tactile paving at the edge of all platforms and at the bottom of all staircases.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 222

Sheltered: yes

Location: Cycle hub situated on the lower floor (old Red Star parcels area) which can be accessed via the lift located to the left of the Customer Information desk.  Stands also available in main car park and station front near short stay car park.

Cycle hub opening hours 0400 to 0200 daily.  Changing facilities available. An application form for the cycle hub can be requested by emailing here.

There are also mixed type stands with outdoor covered spaces in main car park and stands at the station front.

Storage Types Available: Compound

Storage Type 1: Stands

Car Park

Taxi Rank

station front

Bus Services

Metro Link

Airport Link

EAST MIDLANDS AIRPORT:

'Skylink' service departs daily, at regular intervals from St Margaret's Bus Station (in city centre).

For details:

Rail Replacement Services

Coaches leave from the Station front

Cycle Hire

Port Link

Car Hire