London Road (Guildford) Railway Station

Facilities

London Road (Guildford) railway station is a medium sized station on the New Guildford Line in Surrey. It is managed by South Western Railway.

Address

London Road (Guildford) station
York Road
Guildford
Surrey
GU1 4DQ

Tickets

Ticket Office
Yes

On Platform 2, near to the ticket office

Monday To Friday: 06:30 - 13:00
Saturday: 09:00 - 14:00
Sunday: Closed
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: South Western Railway

Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday To Friday: 06:30 - 13:00
Saturday: 09:00 - 14:00
Sunday: Closed
Trolleys
No
Station Buffet
No
Toilets
Yes

The toilets are located in the Booking Hall on Platform 2. The toilet facilities are only available during Ticket Office opening hours.

Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Passenger Help Points
Yes

Help points are available on all platforms

Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter
No
Train Access Ramp
No
NKS (RADAR) Toilets
No
Step Free Access
No

Step-free category B Station - There is no step free access to platform 1 (trains to Effingham Junction, Surbiton and London Waterloo)

There is level access to platform 2 (for trains to Guildford)

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 74

Sheltered: yes

Location: Platform 2 and car park

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park
Yes

Prices are valid from 28th July 2019 Weekend tickets are available from 1600 Friday £9.40 Off peak from 1600 Monday to Saturday

Website: https://www.nationalrail.co.uk/

Spaces: 113

Taxi Rank
No
Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Guildford Side of station - Station Forecourt

Cycle Hire
No
Port Link
No
Car Hire
No

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