London Road (Guildford) Railway Station

Facilities

London Road (Guildford) railway station is a medium sized station on the New Guildford Line in Surrey. It is managed by South Western Railway.

Address

London Road (Guildford) station
York Road
Guildford
Surrey
GU1 4DQ

Tickets

Ticket Office
Yes
Monday To Friday: 06:30:00.000 - 13:00:00.000
Saturday: 09:00:00.000 - 14:00:00.000
Sunday: Closed
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: South Western Railway

Smartcard Topup
Yes
Smartcard Notes
Yes

London Road (Guildford) ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Season.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday To Friday: 06:30:00.000 - 13:00:00.000
Saturday: 09:00:00.000 - 14:00:00.000
Sunday: Closed

Heated waiting rooms on both platforms. Seating is compliant with code of practice.

Trolleys
No
Station Buffet
No
Toilets
Yes

The toilets are located on Platform 2.

Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.southwesternrailway.com/contact-and-help/lost-property

Monday To Friday: 07:30:00.000 - 19:00:00.000
Weekend: Closed
: Closed

Accessibility

Help Line
Yes

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Passenger Help Points
Yes

Help points are available on all platforms

Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

partialStation

Step-free category B3 Station - There is no step free access to platform 1 (trains to Effingham Junction, Surbiton and London Waterloo).

There is level access to platform 2 (for trains to Guildford).

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 74

Sheltered: yes

Location: Platform 2 and car park

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park
Yes

Name: London Road (Guildford) Car Park

Spaces: 113

Taxi Rank
No
Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Guildford Side of station - Station Forecourt

Cycle Hire
No
Port Link
No
Car Hire
No

Things near London Road (Guildford) Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.