Lewes Railway Station

Facilities

Lewes railway station is a large station on the Brighton and Wivelsfield - Seaford and Hastings Line in Lewes, East Sussex. It is managed by Southern.

Address

Lewes station
Station Street
Lewes
East Sussex
BN7 2UP

Ticket Office

Monday To Friday: 06:30:00.000 - 20:45:00.000
Saturday: 06:30:00.000 - 20:20:00.000
Sunday: 07:30:00.000 - 19:15:00.000

Pre-purchase Collection

Penalty Fares

Applicable Operators: Southern

Smartcard Notes

For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.

Baby Change Facilities

Tourist Information Office

Customer Information Service

Departure Screens

Announcements

Lost Property

If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item. As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations. ThameslinkSouth Western RailwaySoutheasternTransport for London including London OvergroundLondon North Western Railway If you have found an item of lost property, please hand it in to a member of staff.

Website: https://www.southernrailway.com/lostproperty

Help Line

For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016Textphone - 0800 138 1018

Phone: 0800 138 1016

Website: https://www.southernrailway.com/travel-information/travel-help/assisted-travel

Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Passenger Help Points

The Assistance Meeting Point is by the Ticket Office.

Staff Assistance Available

Accessible Ticket Machines

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Accessible Ticket Counter

Step Free Access

partialStation

This is a Category B2 station: Steep ramp to platforms 2 and 3 (to London / some trains to Seaford / Eastbourne). The ramp is either over 400m long or above 1:10 gradient. Lifts to all other platforms.

The Assistance Meeting Point is by the Ticket Office.

Impaired Mobility Set Down