Margate Railway Station

Facilities

Margate railway station is a medium sized station in Kent. It is managed by Southeastern.

Address

Margate station
Station Approach
Margate
Kent
CT9 5AD

Tickets

Ticket Office

On way in to access trains

Monday To Friday: 06:15:00.000 - 19:30:00.000
Saturday: 06:15:00.000 - 19:30:00.000
Sunday: 09:10:00.000 - 16:40:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Southeastern

Smartcard Topup

Smartcard Notes

Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Facilities

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Buffet and Selecta vending machines

Toilets

Waiting Room- Available during staffing hours

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Next to the ticket office

Bureau De Change

Retail Outlets

newspapers

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

0345 322 7021

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Phone: 0345 322 7021

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Website: https://www.nationalrail.co.uk/

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the office on platform 1 or you can use the help point.

Passenger Help Points

On platform

Staff Assistance Available

Induction Loop

Accessible Ticket Machines

station forecourt

Accessible Ticket Counter

There are standing height and wheelchair height ticket counters available.

Train Access Ramp

NKS (RADAR) Toilets

Waiting Room- Available during staffing hours

Step Free Access

Whole station

Category A. This station has step free access to all platforms - Step free access from booking hall to platform 1 for services towards Ramsgate. Step free access to all other platforms and interchange via lifts. Stepped access to platforms 2,3 and 4 via subway.

Ticket Gates

Impaired Mobility Set Down