Middlesbrough Railway Station

Facilities

Middlesbrough railway station is a large station in Middlesbrough. It is managed by TransPennine Express.

Address

Middlesbrough station
Zetland Road
Middlesbrough station
Cleveland
TS1 1EG

Tickets

Ticket Office
Yes
Monday To Friday: 05:30 - 19:30
Saturday: 05:30 - 19:30
Sunday: 08:15 - 19:00
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Northern, TransPennine Express

Smartcard Topup
Yes
Smartcard Notes
Yes

AVAILABLE AT TICKET OFFICE

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Café

Toilets
Yes

The toilets are located on the Station Concourse. The National key toilets are located on the Station Concourse; these toilets are operated by a radar key.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

 To speak to a member of our team please call 0345 600 1671 

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 0345 600 1672

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

0800 107 2149

Website: https://www.nationalrail.co.uk/

Please call 0800 107 2149 to book assistance at this station. 

Passenger Help Points
Yes

Help Points are available on both platforms and within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.  

Staff Assistance Available
Yes
Monday To Friday: 05:15 - 23:15
Saturday: 05:15 - 23:15
Sunday: 07:50 - 23:15
Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machine is located within the Booking Hall. 

Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

The National key toilets are located on the Station Concourse; these toilets are operated by a radar key.

Step Free Access
Yes

Whole station

Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access from the subway to both platforms, the booking hall and concourse. This station is staffed for all services. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay).

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 114

Sheltered: yes

Location: Storage Locations: On the station concourse - space for 86 cycles Wood Street Car Park - space for 28 cycles

Storage Type: Stands

Car Park
Yes

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: APCOA on behalf of TransPennine Express

Spaces: 135

Taxi Rank
Yes

The nearest taxi rank is at the Bridge Street entrance to the station.

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Pick Up / Drop Off in the layby on Bridge Street at the rear of the station. 

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Middlesbrough Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.