MetroCentre Railway Station

Facilities

MetroCentre railway station is a station on the Newcastle - Carlisle Line in Whickham North, Gateshead Borough Council. It is managed by Northern.

Address

Metrocentre station
Gateshead Metro Centre
Gateshead
Tyne & Wear
NE11 9GA

Tickets

Ticket Office
No
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Northern

Smartcard Topup
No
Smartcard Notes
Yes

More information at www.northernrailway.co.uk/smart

Facilities

First Class Lounge
No
Seated Area
No
Waiting Room
No
Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
No
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

08002006060

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 138 5560 text relay 18001 0800 138 5560

Website: https://www.nationalrail.co.uk/

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Platform 1

Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

Access via lifts that operate whilst ever services are operating through the station. 

To find our more about travelling around this station, please see the 360 map click here

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Storage Type: Compound

Car Park
No
Taxi Rank
Yes

https://www.northernrailway.co.uk/tickets/cab4you

Bus Services
Yes

None close by. Busline 0871 200 2233

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Replacement transport will pick up/drop off at the bus stop on the station front.

Cycle Hire
Yes

Not available at this station.

Port Link
No
Car Hire
No

Things near MetroCentre Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.