London Marylebone Railway Station

Facilities

London Marylebone railway station is a medium sized station on the Marylebone - Aynho Junction Line in Westminster City Council, London. It is managed by Chiltern Railways.

Address

Marylebone Station
Melcombe Place
London
NW1 6JJ

Tickets

Ticket Office
Yes

In the concourse, near the departure boards.

Monday Tuesday Wednesday Thursday Friday Saturday: 06:30:00.000 - 22:10:00.000
Sunday: 07:30:00.000 - 21:40:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Oyster Notes
Yes

New Oyster cards are available to purchase from the London Underground Ticket Machines. A non-refundable card issuance fee applies.

Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Chiltern Railways

Travelcard Zone
Yes

Zone 1

Smartcard Topup
Yes
Smartcard Notes
Yes

Due to a technical issue, the Ticket Office is currently unable to issue new Smartcards. Products can be loaded onto existing cards, however.

Chiltern Smartcards can be obtained from www.chilternrailways.co.uk/smart

Facilities

First Class Lounge
No
Seated Area
Yes

Seating areas are located around the station concourse and on the platforms.

Waiting Room
No
Trolleys
No
Station Buffet
Yes

Coffee shop Coffee kiosk Public House/Bar Food outlet Food outlet

Toilets
Yes

On main concourse area

Customers are also advised that the majority of trains have toilet facilities onboard.

Baby Change Facilities
Yes

Female toilets,Male toilets

Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
Yes

Located on the concourse

Tourist Information Office
No
Cash Machine
Yes

Located on concourse

Bureau De Change
No
Retail Outlets
Yes

Kiosk News agent Flower stall Hairdresser Dry cleaner Shoe repairer Passport Photo Booth

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

03456 005 165 (Option 3 > Option 3)

Phone: 08457 078 051

Website: https://www.chilternrailways.co.uk/before-you-travel/Assisted-Travel-Information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
Yes

Staff assistance (including buggies) is available on request. Assistance meeting point at the Chiltern Railways ticket barriers.

Monday Tuesday Wednesday Thursday Friday Saturday: 06:00:00.000 - 23:59:00.000
Sunday: 07:30:00.000 - 23:30:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes

 All ticket machines at this station are accessible with adjustable height displays.

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

Step Free Access Category A. Step Free access to all platforms.

Ticket Gates
Yes
Impaired Mobility Set Down
Yes

At station entrance.

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 462

Sheltered: yes

Location: Platforms 1, 2 and 3.

Storage of cycles is only available for rail season ticket holders.

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park
No
Taxi Rank
Yes

There is a taxi rank located in front of the station, outside Marks and Spencer.

Bus Services
Yes
Metro Link
Yes

Marylebone Underground station is on the Bakerloo Line.

Baker Street station is approximately a four minute walk away, offering Bakerloo, Circle, Hammersmith and City, Jubilee, and Metropolitan Line services.

Airport Link
No
Rail Replacement Services
Yes

At station entrance.

Cycle Hire
Yes

The closest Santander Cycles docking station is located at the side of the station, in Boston Place.

Port Link
No
Car Hire
No

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