New Lane Railway Station

Ticket Office

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Northern

Smartcard Topup

Smartcard Notes

More information at www.northernrailway.co.uk/smart

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Service

08002006060

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0808 156 1606

Website: https://www.nationalrail.co.uk/

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday Tuesday Wednesday Thursday Friday Saturday: 08:00:00.000 - 20:00:00.000
Sunday: 09:00:00.000 - 17:00:00.000
Monday To Friday: 08:00:00.000 - 20:00:00.000
Saturday: 08:00:00.000 - 20:00:00.000

Passenger Help Points

Staff Assistance Available

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

partialStation

• Category B Station
• Please note there are no tactile pavings at this station

Acess to Southport platform : from New Lane level access up a 5 metre ramp. Wigan platform : from New Lane up a 5 metre ramp.

To find our more about travelling around this station, please see the 360 map click here

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Storage Type: Compound

Car Park

Taxi Rank

https://www.northernrailway.co.uk/tickets/cab4you

Bus Services

Busline 0871 200 2233

Metro Link

Airport Link

Rail Replacement Services

Please use the customer help point for rail replacement services.

Cycle Hire

Not available at this station.

Port Link

Car Hire