Northampton Railway Station

Ticket Office

Ticket Vending Machines are located in the Booking Hall.

Monday To Friday: 06:00:00.000 - 19:00:00.000
Saturday: 06:00:00.000 - 19:00:00.000
Sunday: 07:00:00.000 - 20:00:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: West Midlands Trains

Smartcard Topup

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Starbucks

Toilets

The toilets are located on the Main Concourse. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. The RADAR key is available at the Customer Information Point; the RADAR key is available from station security after 00:30 at night. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30.

Baby Change Facilities

Female toilets,Male toilets

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

WHSmith and Enterprise car rental

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Northampton station is accredited by the Secure Station Scheme**

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 0248 997

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket Gates

Impaired Mobility Set Down

4 x 20 minute parking bays outside front of station

Wheelchairs Available

Cycle Storage

Spaces: 85

Sheltered: yes

Location: Long stay car park and blue badge parking bays area.

Storage Type: Stands

Car Park

Phone: 0330 123 5247

Website: https://www.sabaparking.co.uk/car-park/northampton-station-car-park

Name: Station Car Park

Operator: SABA UK

Spaces: 866

Taxi Rank

Taxis can be obtained outside the front of the station. www.traintaxi.co.uk

Bus Services

Metro Link

Airport Link

Rail Replacement Services

In the event of engineering the bus/coach will collect from the layby/turning circle on the car park side of the station building. Please check the destination of your bus/coach before boarding.

Cycle Hire

Cycle CoNNect Hub available outside the station on Black Lion Hill

Port Link

Car Hire

Enterprise car rental can be found on the ground floor.