Ockendon Railway Station

Ticket Office

Monday To Friday: 06:30:00.000 - 11:05:00.000
Saturday: 08:55:00.000 - 13:30:00.000
Sunday: Closed

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Oyster Notes

Oyster top-up only from the self-service ticket machine

Nearest Oyster Ticket Shop issuing new Oyster Cards is: Parade News, 1 Canterbury Parade, South Road, South Ockendon, Essex. RM15 6NH

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: c2c

Smartcard Topup

Smartcard Notes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 05:45:00.000 - 20:30:00.000
Saturday: 07:15:00.000 - 16:30:00.000
Sunday: 08:15:00.000 - 15:40:00.000

Platform 1

Trolleys

Station Buffet

Toilets

The toilets are located on Platform 1.

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Monday - Friday, 08:00 - 20:00

Saturday - Sunday, 09:00 - 16:00

Public Holidays, 09:00 - 16:00

Closed Christmas Day & Boxing Day

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Phone: 03457 44 44 22

Website: https://www.c2c-online.co.uk/help-feedback/lost-property/

Monday To Friday: 08:00:00.000 - 20:00:00.000
Weekend: 09:00:00.000 - 16:00:00.000
: 09:00:00.000 - 16:00:00.000

Help Line

03457 44 44 22

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Platform 1. This can be accessed using a radar key.

Step Free Access

partialStation

Step free access is only available from street level to platform 1

Platform 2 is only used for certain trains during peak hours, Monday - Friday

Ticket Gates

Impaired Mobility Set Down

Outside station entrance

Wheelchairs Available

Cycle Storage

Spaces: 46

Sheltered: no

Location: Platform 1

Storage Type: Stands

Car Park

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays

Phone: 0845 050 70 80

Website: http://www.ncp.co.uk

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 36

Taxi Rank

Yes

Bus Services

Metro Link

Airport Link

Rail Replacement Services

Rail replacement services operate from the Bus Stop outside station entrance.

During disruption, ticket acceptance may be arranged on the TfL 370 Bus to Lakeside (for Chafford Hundred) and Romford via Upminster. These buses operate from bus stops on South Road, near the Royal Oak Public House.

Cycle Hire

Port Link

Car Hire