Ockendon Railway Station

Facilities

Ockendon railway station is a station in Thurrock Borough. It is managed by c2c.

Address

Ockendon station
Station Approach
Tamarisk Road
Ockendon
Essex
RM15 6PD

Tickets

Ticket Office
Yes
Monday To Friday: 06:30:00.000 - 11:05:00.000
Saturday: 08:55:00.000 - 13:30:00.000
Sunday: Closed
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Oyster Notes
Yes

Oyster top-up only from the self-service ticket machine

Nearest Oyster Ticket Shop issuing new Oyster Cards is: Parade News, 1 Canterbury Parade, South Road, South Ockendon, Essex. RM15 6NH

Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: c2c

Smartcard Topup
No
Smartcard Notes
Yes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

Facilities

First Class Lounge
No
Seated Area
No
Waiting Room
Yes
Monday To Friday: 05:45:00.000 - 20:30:00.000
Saturday: 07:15:00.000 - 16:30:00.000
Sunday: 08:15:00.000 - 15:40:00.000

Platform 1

Trolleys
No
Station Buffet
No
Toilets
Yes

The toilets are located on Platform 1.

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Monday - Friday, 08:00 - 20:00

Saturday - Sunday, 09:00 - 16:00

Public Holidays, 09:00 - 16:00

Closed Christmas Day & Boxing Day

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03457 44 44 22

Website: https://www.c2c-online.co.uk/help-feedback/lost-property/

Monday To Friday: 08:00:00.000 - 20:00:00.000
Weekend: 09:00:00.000 - 16:00:00.000
: 09:00:00.000 - 16:00:00.000

Accessibility

Help Line
Yes

03457 44 44 22

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Platform 1. This can be accessed using a radar key.

Step Free Access
Yes

partialStation

Step free access is only available from street level to platform 1

Platform 2 is only used for certain trains during peak hours, Monday - Friday

Ticket Gates
Yes
Impaired Mobility Set Down
Yes

Outside station entrance

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 46

Sheltered: no

Location: Platform 1

Storage Type: Stands

Car Park
Yes

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays

Phone: 0845 050 70 80

Website: http://www.ncp.co.uk

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 36

Taxi Rank
Yes

Yes

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement services operate from the Bus Stop outside station entrance.

During disruption, ticket acceptance may be arranged on the TfL 370 Bus to Lakeside (for Chafford Hundred) and Romford via Upminster. These buses operate from bus stops on South Road, near the Royal Oak Public House.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Ockendon Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.