Purfleet Railway Station

Ticket Office

Platform 1

Monday To Friday: 06:15:00.000 - 09:50:00.000
Saturday: Closed
Sunday: Closed

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Oyster Notes

Oyster top-up only from self-service ticket machine.

The nearest Oyster Ticket Shop that can issue new Oyster Cards is at Purfleet General Stores, 5 Station Terrange, London Road Purfleet, Essex, RM19 1PL.

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: c2c

Smartcard Topup

Smartcard Notes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 06:15:00.000 - 13:40:00.000
Saturday: 06:15:00.000 - 13:40:00.000
Sunday: Closed

Platform 1 Booking Hall

Trolleys

Station Buffet

Outside station entrance

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Monday - Friday, 08:00 - 20:00

Saturday, Sunday and Public Holidays: 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Phone: 03457 44 44 22

Website: https://www.c2c-online.co.uk/help-feedback/lost-property/

Monday To Friday: 08:00:00.000 - 20:00:00.000
Weekend: 09:00:00.000 - 16:00:00.000
: 09:00:00.000 - 16:00:00.000

Help Line

03457 44 44 22

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

There are no lifts at the station, but step free access is available to both platforms via the level crossing/ramps

Ticket Gates

Impaired Mobility Set Down

Outside station entrance

Wheelchairs Available

Cycle Storage

Spaces: 40

Sheltered: no

Storage Type: Wheel Racks

Car Park

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays

Phone: 0845 050 70 80

Website: http://www.ncp.co.uk

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 17

Taxi Rank

Bus Services

Metro Link

Airport Link

Rail Replacement Services

For rail replacement buses towards Barking, use the bus stop outside Purfleet General Stores

For rail replacement buses towards Grays / Tilbury, use the bus stop opposite Purfleet General Stores

Cycle Hire

Port Link

Car Hire