Plymouth Railway Station

Ticket Office

In ticket hall

Monday To Friday: 06:25:00.000 - 20:00:00.000
Saturday: 06:25:00.000 - 19:00:00.000
Sunday: 08:00:00.000 - 19:00:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Great Western Railway

Smartcard Topup

Smartcard Notes

Smartcard Accepted

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 06:25:00.000 - 20:00:00.000
Saturday: 05:20:00.000 - 19:00:00.000
Sunday: 08:00:00.000 - 20:30:00.000

Entrance area, Platforms 4, 5/6 and 7/8

Trolleys

Station Buffet

Coffee shops and vending machines

Toilets

The toilets are located on Platform 4, Platform 7 and adjacent ticket counters.

Baby Change Facilities

Within accessible wc's

Showers Available

Public Telephones

WiFi

Connect to "GWR Free Station WiFi"

Web Kiosk

Post Box

Adjacent taxi rank

Tourist Information Office

Cash Machine

Adjacent station entrance

Bureau De Change

Retail Outlets

WHSmith and Spar Supermarket, Coffee shops and vending machines

CCTV

Customer Information Service

Departure Screens

Arrival Screens

Announcements

Customer Service

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

08001 971 329 or 18001 0800 197 1329 (Textphone)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

Meeting point: Gateline.

Monday Tuesday Wednesday Thursday Friday Saturday: 04:30:00.000 - 01:00:00.000
Sunday: 08:00:00.000 - 00:00:00.000
Monday To Friday: 04:30:00.000 - 01:00:00.000
Saturday: 04:30:00.000 - 01:00:00.000

Induction Loop

Accessible Ticket Machines

Accessible ticket machines are located at the station entrance by the ticket office.

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

Step Free Category A Station - This station has step free access to all platforms via lifts and the station subway. For a video tour of the station please visit: https://www.youtube.com/watch?v=xKz2G6l4hB8

Safety warning - Please be aware that this station is currently having tactile paving installed on the platform edge. During this time the platform may only be partially tactiled. Please take extra care when using this station.

Ticket Gates

Impaired Mobility Set Down

Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff.

Wheelchairs Available

Cycle Storage

Spaces: 34

Sheltered: yes

Location: Platforms 3 and 4

Cycles can be carried on our trains free of charge.

Storage Type: Stands

Car Park

Phone: 0345 165 2030

Website: http://www.apcoa.co.uk

Name: Station Car Park

Operator: APCOA Parking (UK) Limited

Spaces: 267

Taxi Rank

Taxi Rank: Taxi rank is available at the station entrance, if you require an accessible taxi please approach a member of staff.

Bus Services

Metro Link

Airport Link

Rail Replacement Services

Front of the station

Cycle Hire

Plymouth Bike Hireplymouthbikehire.co.uk07577 279 928pre-booking required

Port Link

Car Hire