Portsmouth Harbour Railway Station

Facilities

Portsmouth Harbour railway station is a large station in Portsmouth City. It is managed by South Western Railway.

Address

Portsmouth Harbour station
The Hard Interchange
Portsmouth
Hampshire
PO1 3PA

Tickets

Ticket Office

In the booking hall and at entrance from Ferry terminal

Monday To Friday: 05:50:00.000 - 19:00:00.000
Saturday: 06:30:00.000 - 19:00:00.000
Sunday: 08:00:00.000 - 19:00:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: South Western Railway

Smartcard Topup

Smartcard Notes

Portsmouth Harbour ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Facilities

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Service

Please contact South Western Railway Customer Service Centre on 0345 6000 650

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Website: https://www.southwesternrailway.com/contact-and-help/lost-property

Monday To Friday: 07:30:00.000 - 19:00:00.000
Weekend: Closed
: Closed

Accessibility

Help Line

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Passenger Help Points

Help points are available on all platforms

Staff Assistance Available

Induction Loop

Accessible Ticket Machines

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Step Free Access

partialStation

Step-free category B Station - Steps or 20m ramp (approx. 1:11 gradient) to main entrance, or steps to side entrance. 32m ramp (gradient up to 1:8) from Wightlink IoW ferry terminal. Level access to all platforms. Stepped footbridge between platforms is also available.

Ticket Gates