Polmont Railway Station

Facilities

Polmont railway station is a station on the Glasgow - Edinburgh Line in Falkirk. It is managed by ScotRail.

Address

Polmont station
Station Road
Polmont
Falkirk
FK2 0UP

Tickets

Ticket Office

Monday To Friday: 06:55:00.000 - 20:49:00.000
Saturday: 06:55:00.000 - 20:49:00.000
Sunday: Closed

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: ScotRail

Smartcard Topup

Facilities

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

The toilets are located in the Booking Hall. The toilet facilities are only available during Ticket Office opening hours. Radar - National Key Scheme

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

[email protected]

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Accessibility

Help Line

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Passenger Assistance Meeting Points

Ticket Office platform 1.

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.

*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.

Platform 1

By the customer information screen next to the stairs for the footbridge.

Platform 2

By the customer information screen next to the stairs for the footbridge.

Staff Assistance Available

Monday Tuesday Wednesday Thursday Friday Saturday: 06:55:00.000 - 20:49:00.000
Sunday: Closed

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

partialStation

This is a Category B1 station. Steep ramps to both platforms and connecting footbridge with stairs between platforms

Please take care when boarding/alighting the train at this station, as the stepping distance between the train and the platform may be more prominent than at other platforms.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available