Redhill Railway Station

Facilities

Redhill railway station is a large station on the Windmill Bridge Junction - Brighton Line in Surrey. It is managed by Southern.

Address

Redhill station
Redstone Hill
Redhill
Surrey
RH1 1RB

Ticket Office

Monday To Friday: 05:50:00.000 - 22:35:00.000
Saturday: 05:50:00.000 - 22:35:00.000
Sunday: 06:40:00.000 - 21:45:00.000

Pre-purchase Collection

Oyster Notes

Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

Penalty Fares

Applicable Operators: Southern

Smartcard Notes

For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard

Toilets

Platforms 0, 1, 2 and 3

Baby Change Facilities

Tourist Information Office

Customer Information Service

Departure Screens

Announcements

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Website: https://www.nationalrail.co.uk/

Help Line

For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016Textphone - 0800 138 1018

Phone: 0800 138 1016

Website: https://www.southernrailway.com/travel-information/travel-help/assisted-travel

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Passenger Help Points

Staff Assistance Available

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.

Accessible Ticket Machines

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Accessible Ticket Counter

Step Free Access

Whole station

This is a Category A station: This station has step-free access to all platforms.

Assistance Meeting Point is the Ticket Office.

This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Impaired Mobility Set Down