Rochester Railway Station

Ticket Office

On way in to access trains from the car park

Monday To Friday: 06:10:00.000 - 19:30:00.000
Saturday: 06:45:00.000 - 13:25:00.000
Sunday: Closed

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Southeastern

Smartcard Topup

Smartcard Notes

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Coffee shop and Selecta vending machines

Toilets

Booking Hall- Available during staffing hours

Baby Change Facilities

Only available when staff present

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

newspapers

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

This station has Secure station accreditation - For more information contact 0345 322 7021

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Phone: 0345 322 7021

Website: https://www.nationalrail.co.uk/

Help Line

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Website: https://www.nationalrail.co.uk/

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.

Passenger Help Points

On platform

Staff Assistance Available

Induction Loop

Accessible Ticket Machines

booking hall in subway

Accessible Ticket Counter

There are standing height and wheelchair height ticket counters available.

Train Access Ramp

NKS (RADAR) Toilets

Booking Hall- Available during staffing hours

Step Free Access

Whole station

Category A. This station has step free access to all platforms - Step free access to booking hall from front of station. Step free access via lift in the subway to platform 1 for services towards London. Step free access to platform 2/3 for services away from London via lift from the subway. Stepped access to all platforms via staircases from subway.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 19

Sheltered: yes

Location: front of station

You may leave your cycle in the rack provided however you do so at your own risk.

Storage Type: Stands

Car Park

Corporation Street Car Park

Name: Corporation Street Car Park

Operator: Medway Council

Spaces: 110

Taxi Rank

Bus Services

Metro Link

Airport Link

Rail Replacement Services

Towards Gillingham: Bus stop outside station on Corporation Street.

Towards Strood or Meopham: Bus stop opposite the station on Corporation Street.

Cycle Hire

Port Link

Car Hire