Ticket Office
Monday To Friday: 05:45:00.000 - 22:00:00.000
Saturday: 06:45:00.000 - 21:15:00.000
Sunday: 07:30:00.000 - 21:45:00.000
Saturday: 06:45:00.000 - 21:15:00.000
Sunday: 07:30:00.000 - 21:45:00.000
St Albans City railway station is a medium sized station on the St Pancras - Bedford Line in Hertfordshire. It is managed by Thameslink.
Address
St Albans station
Station Way
St. Albans
Hertfordshire
AL1 5HE
Applicable Operators: Thameslink
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
Available during staffing hours.
Post box available at station entrance
ATM located in station entrance
Departure Screens
Announcements
Website: https://www.nationalrail.co.uk/
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
Website: https://www.nationalrail.co.uk/
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Whole station
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is the Ticket Office
At the front of the station and in the station car park.
Spaces: 1150
Sheltered: yes
Location: Station Way & Ridgmont Road
Storage Type: Stands
Yes
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.
(Links open in a new window)