Sandwell & Dudley Railway Station (SAD)

Sandwell & Dudley railway station is a medium sized station on the Birmingham New Street - Wolverhampton Line in Greets Green and Lyng, Sandwell Borough Council. It is managed by West Midlands Railway.

Address

Sandwell & Dudley station
Bromford Road
West Bromwich
West Midlands
B70 7JD

Ticket Office

Monday To Friday: 05:20:00.000 - 20:00:00.000
Saturday: 05:20:00.000 - 19:00:00.000
Sunday: 08:00:00.000 - 19:00:00.000

Pre-purchase Collection

Penalty Fares

Applicable Operators: West Midlands Trains

Toilets

The toilets are located outside the Main Ticket Office at the station entrance. The National key toilets are located outside the Main Ticket Office; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. All toilet facilities are available: Monday - Friday 05:20-20:00, Saturday 05:20-19:00 and Sunday 08:00-19:00. The toilet facilities are not available when the Ticket Office is closed.

Baby Change Facilities

Female toilets

Tourist Information Office

Customer Information Service

Departure Screens

Announcements

Customer Service

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Sandwell & Dudley Station is accredited by the Secure Station Scheme**

Left Luggage

Website: https://www.nationalrail.co.uk/

Help Line

0800 0248998

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

On both platforms

Staff Assistance Available

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

Monday To Friday: 05:20:00.000 - 20:00:00.000
Saturday: 05:20:00.000 - 19:00:00.000
Sunday: 08:00:00.000 - 19:00:00.000

Accessible Ticket Machines

Accessible Ticket Counter

None

Step Free Access

partialStation

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Impaired Mobility Set Down