Saxmundham Railway Station

Facilities

Saxmundham railway station is a small unstaffed station on the East Suffolk Line and Norfolk Branches in Saxmundham, Suffolk. It is managed by Greater Anglia.

Address

Saxmundham station
Station Approach
Saxmundham
Suffolk
IP17 1BW

Tickets

Ticket Office
No
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Greater Anglia

Smartcard Topup
Yes

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday Tuesday Wednesday Thursday Friday Saturday: 06:00:00.000 - 18:00:00.000
Sunday: 08:30:00.000 - 18:00:00.000

The waiting room is located in the station building on Platform 1 (for trains towards Woodbridge and Ipswich).

Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Help points can be found at the following location(s):

Staff Assistance Available
Yes

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

Assistance meeting point is on the platform.

Induction Loop
Yes
Accessible Ticket Machines
Yes

Note: ticket machine is card only (not cash)

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

partialStation

This station has step free access to both platforms from Station Approach, with approximately 30 metres between the two entrances which are either side of the level crossing.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 10

Sheltered: no

Location: There are five cycle stands on Platform 1 (for trains towards Ipswich) which are next to the entrance on to the platform from the station car park, beyond the former station building.

Storage Type: Stands

Car Park
Yes

Phone: 0345 050 7080

Website: https://www.ncp.co.uk/find-a-car-park/car-parks/saxmundham-greater-anglia/

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 42

Taxi Rank
No
Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement bus services pick up and drop off at the station entrance.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Saxmundham Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.