Stechford Railway Station

Ticket Office

A Permit to Travel Machine is available for use when the Ticket Office is closed.

Monday Tuesday Wednesday Thursday: 07:00 - 14:00
Friday: 07:00 - 19:00
Saturday: 08:00 - 17:00
Sunday: 10:00 - 12:00

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Smartcard Topup

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Stetchford Station is accredited by the Secure Station Scheme**

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)

Website: https://www.nationalrail.co.uk/

Passenger Help Points

On both platforms.

Staff Assistance Available

This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

  Please contact West Midlands Railway Passenger Assist team on 0800 0248998

Monday Tuesday Wednesday Thursday: 07:00 - 14:00
Friday: 07:00 - 19:00
Saturday: 08:00 - 17:00
Sunday: 10:00 - 12:00

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

1 step to Booking Hall and main entrance. Steps down to Birmingham platform. Footbridge with 35 steps up and down to island platforms 2 and 3.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 4

Sheltered: no

Storage Type: Stands

Car Park

Taxi Rank

Stechford (SCF) Station 0121 784 4400 Abba 0121 783 1000 TOA 0121427 8888

Bus Services

Metro Link

Airport Link

Rail Replacement Services

In the event of engineering:

Rail replacement buses towards Birmingham will use the Stechford Rail Station 53/11C bus stop on Station Road.

Rail replacement buses towards Coventry will be 53/11A Stechford Rail Station bus stop on Station Road.

Cycle Hire

Port Link

Car Hire