Stratford International Railway Station

Facilities

Stratford International railway station is a station in Newham, London. It is managed by Network Rail.

Address

Stratford International station
International Way
Stratford
Greater London
E20 1YY

Tickets

Ticket Office
Yes

On way in to access trains

Monday To Friday: 06:15:00.000 - 22:00:00.000
Saturday: 06:15:00.000 - 22:00:00.000
Sunday: 09:30:00.000 - 17:30:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
Yes
Oyster Topup
Yes
Oyster Validator
Yes
Oyster Notes
Yes

Oyster PAYG is now valid on Southeastern High Speed services between London St. Pancras and Stratford International.

Oyster is also valid on Docklands Light Railway services.

Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Network Rail

Travelcard Zone
Yes

Zone 2/3

Smartcard Topup
Yes

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes

on platform

Trolleys
No
Station Buffet
Yes

coffee shop

Toilets
Yes

Booking Hall

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
Yes

WH Smiths

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

0345 322 7021

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 0345 322 7021

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

On platform

Staff Assistance Available
No

Assistance/Help available from station staff from First to Last trains.

Induction Loop
Yes
Accessible Ticket Machines
Yes

booking hall

Accessible Ticket Counter
Yes

 There are standing height and wheelchair height ticket counters available.

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Booking Hall

Step Free Access
Yes

Whole station

Step free access to all platforms via lifts.Pedestrian access to the international station from the regional station either via Westfield shopping centre or the roadway to the second entrance.

Ticket Gates
Yes
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 66

Sheltered: yes

Location: Within car park and alongside station entrance

You may leave your cycle in the rack provided however you do so at your own risk.

Storage Type: Stands

Car Park
No
Taxi Rank
Yes

Taxis are available from the Westfield Shopping Centre entrance.

Bus Services
No
Metro Link
Yes

Docklands Light Railway is available at the station for onward connection to London Underground and DLR stations.

Airport Link
No
Rail Replacement Services
Yes

Station Forecourt

Cycle Hire
No
Port Link
No
Car Hire
No

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