Stanford-le-Hope Railway Station

Ticket Office

Monday To Friday: 05:30:00.000 - 19:15:00.000
Saturday: 06:30:00.000 - 19:15:00.000
Sunday: 08:15:00.000 - 16:00:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: c2c

Smartcard Topup

Smartcard Notes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

 Station News

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Monday - Friday, 08:00 - 20:00

Saturday - Sunday - Public Holidays: 09:00 - 16:00

Christmas Day and Boxing Day: Closed

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Phone: 03457 44 44 22

Website: https://www.c2c-online.co.uk/help-feedback/lost-property/

Monday To Friday: 08:00:00.000 - 20:00:00.000
Weekend: 09:00:00.000 - 16:00:00.000
: 09:00:00.000 - 16:00:00.000

Help Line

03457 44 44 22

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

Monday To Friday: 05:30:00.000 - 20:30:00.000
Saturday: 06:15:00.000 - 20:30:00.000
Sunday: 06:45:00.000 - 16:00:00.000

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

Step free access is available to both platforms via the level crossing

Ticket Gates

Impaired Mobility Set Down

Outside station entrance

Wheelchairs Available

Cycle Storage

Spaces: 70

Sheltered: yes

Location: Outside station entrance and in car park

Storage Type: Stands

Car Park

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays

Phone: 0845 050 70 80

Website: http://www.ncp.co.uk

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 66

Taxi Rank

No

Bus Services

Metro Link

Airport Link

Rail Replacement Services

Rail replacement buses operate as follows:

- If travelling towards Grays/London, exit station entrance via platform 1, turn right and wait at bus stop A on London Road

- If travelling towards Pitsea/Southend, exit station entrance via platform 2, turn left and wait at bus stop B opposite side of London Road

NOTE: Due to a road closure at Stanford-le-Hope Level Crossing on Sunday 21 August 2016, c2c replacement buses will be unable to stop in the normal position on London Road.

c2c rail replacement buses on this date will instead serve 

More information can be found 

Cycle Hire

Port Link

Car Hire