Shildon Railway Station

Ticket Office

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Northern

Smartcard Topup

Smartcard Notes

More information at www.northernrailway.co.uk/smart

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Service

08002006060

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 138 5560 text relay 18001 0800 138 5560

Website: https://www.nationalrail.co.uk/

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

• Category A Station

Ramped access to both platforms via ramped footbridge. Step free access from car park to station entrance

To find our more about travelling around this station, please see the 360 map click here

Ticket Gates

Impaired Mobility Set Down

Step free access from car park to station entrance

Wheelchairs Available

Cycle Storage

Spaces: 4

Sheltered: no

Location: Platform 1 and 2

Storage Type: Stands

Car Park

A small car park available near platform 1.

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Spaces: 8

Taxi Rank

https://www.northernrailway.co.uk/tickets/cab4you

Bus Services

None close by. Busline 0871 200 2233

Metro Link

Airport Link

Rail Replacement Services

Pick Up / Drop Off at the entrance to the Station Car Park

Cycle Hire

Not available at this station.

Port Link

Car Hire