St Margarets (London) Railway Station

Facilities

St Margarets (London) railway station is a station in Richmond upon Thames, London. It is managed by South Western Railway.

Address

St Margarets station
St. Margarets Road
Twickenham
Greater London
TW1 2LH

Tickets

Ticket Office

Main concourse

Monday To Friday: 06:20:00.000 - 19:00:00.000
Saturday: 08:00:00.000 - 14:00:00.000
Sunday: 09:10:00.000 - 16:00:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Oyster Notes

Only Oyster pay as you go top-ups are available from self-service ticket machine(s)

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: South Western Railway

Travelcard Zone

Zone 4

Smartcard Topup

Smartcard Notes

St Margarets ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Season.

Facilities

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 06:15:00.000 - 19:00:00.000
Saturday: 06:15:00.000 - 19:00:00.000
Sunday: 09:00:00.000 - 18:00:00.000

Platforms 1 and 2; waiting room is heated and seating complies with Code of Practice.

Trolleys

Station Buffet

Coffee shop on Platforms 1/2 selling snacks, hot and cold drinks

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Service

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Website: https://www.southwesternrailway.com/contact-and-help/lost-property

Monday To Friday: 07:30:00.000 - 19:00:00.000
Weekend: Closed
: Closed

Accessibility

Help Line

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Passenger Help Points

Help points are available on all platforms

Staff Assistance Available

Monday To Friday: 06:00:00.000 - 22:00:00.000
Saturday: 08:00:00.000 - 22:00:00.000
Sunday: 06:00:00.000 - 22:00:00.000

Induction Loop

Accessible Ticket Machines

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

partialStation

Step-free category B3 station. Some step-free access, may be in one direction only - please check details. Step free access for trains towards Twickenham and Strawberry Hill. Steps required for trains towards Richmond. Access for Amyand Road for Platform 3 only.

St Margarets is not step-free when the station is unstaffed. Please check staffing hours.

Ticket Gates