Smethwick Rolfe Street Railway Station

Facilities

Smethwick Rolfe Street railway station is a small staffed station on the Birmingham New Street - Wolverhampton Line in Soho and Victoria, Sandwell Borough Council. It is managed by West Midlands Railway.

Address

Smethwick Rolfe Street station
Rolfe Street
Smethwick
West Midlands
B66 2AF

Tickets

Ticket Office
Yes
Monday To Friday: 07:00:00.000 - 18:00:00.000
Saturday: 08:00:00.000 - 17:00:00.000
Sunday: Closed
Pre-purchase Collection
Yes
Ticket Machine
No
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: West Midlands Trains

Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
No
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 0248998

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

On both platforms

Staff Assistance Available
Yes

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Monday To Friday: 07:00:00.000 - 18:00:00.000
Saturday: 08:00:00.000 - 17:00:00.000
Induction Loop
Yes
Accessible Ticket Machines
No
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

This station has been classified as a step-free access category A station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 4

Sheltered: yes

Storage Type: Stands

Car Park
No
Taxi Rank
Yes

Smethwick Rolfe Street (SMR) Station Cedar 0121 5557888 Bearwood 0121 4201111 Redline 01214292122

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement vehicles will operate from the bus stop on Rolfe Street, outside the station entrance.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Smethwick Rolfe Street Railway Station at other websites

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