Southampton Airport Parkway Railway Station

Facilities

Southampton Airport Parkway railway station is a large station in Hampshire. It is managed by South Western Railway.

Address

Southampton Airport Parkway station
Wide Lane
Southampton
Hampshire
SO18 2HW

Tickets

Ticket Office

Located near the station entrances and in the booking hall

Monday To Friday: 05:45:00.000 - 20:00:00.000
Saturday: 05:45:00.000 - 20:00:00.000
Sunday: 07:45:00.000 - 20:10:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: South Western Railway

Smartcard Topup

Smartcard Notes

Southampton Airport Parkway ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Facilities

First Class Lounge

Seated Area

Waiting Room

Inside booking hall.

Trolleys

Station Buffet

Coffee Shop located within Ticket Office area

Toilets

The toilets are located in the Waiting Area on Platform 1. The National key toilets are located in the Waiting Area on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].

Baby Change Facilities

Separate baby changing room.

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Website: https://www.southwesternrailway.com/contact-and-help/lost-property

Monday To Friday: 07:30:00.000 - 19:00:00.000
Weekend: Closed
: Closed

Accessibility

Help Line

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station during staffed hours. Please make yourself known to staff at the Ticket Gateline. Outside of staffed hours, the guard will provide boarding and alighting assistance. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. During staffed hours, make yourself know to the station staff, or outside of these hours, make your presence known to the guard who will step-down onto the platform, or you can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Passenger Help Points

Help points are available on all platforms

Staff Assistance Available

Monday To Friday: 05:45:00.000 - 22:00:00.000
Saturday: 05:45:00.000 - 22:00:00.000
Sunday: 06:30:00.000 - 22:00:00.000

Induction Loop

Accessible Ticket Machines

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter