Southend Central Railway Station

Facilities

Southend Central railway station is a large station on the Fenchurch Street - Shoeburyness Line in Southend-on-Sea Borough. It is managed by c2c.

Address

Southend Central station
Clifftown Road
Southend-on-Sea
Essex
SS1 1AB

Tickets

Ticket Office
Yes
Monday To Friday: 05:45:00.000 - 18:45:00.000
Saturday: 06:30:00.000 - 21:00:00.000
Sunday: 07:30:00.000 - 19:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: c2c

Smartcard Topup
Yes
Smartcard Notes
Yes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes
Toilets
Yes

The toilets are located on the Platforms 3 & 4 Concourse.

The National key toilets are located on the Platforms 3/4 Concourse; these toilets are operated by a RADAR key.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
Yes
Cash Machine
Yes

Main Booking Hall and in the Public Square outside the station from the Platform 3 and 4 exit.

Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Monday - Friday, 08:00 - 20:00

Saturday, Sunday, Public Holidays: 09:00 - 16:00

Christmas Day & Boxing Day: Closed

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03457 44 44 22

Website: https://www.c2c-online.co.uk/help-feedback/lost-property/

Monday To Friday: 08:00:00.000 - 20:00:00.000
Weekend: 09:00:00.000 - 16:00:00.000
: 09:00:00.000 - 16:00:00.000

Accessibility

Help Line
Yes

03457 44 44 22

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Platforms 3/4 concourse. This can be accessed using a radar key.

Step Free Access
No
Ticket Gates
Yes
Impaired Mobility Set Down
Yes

Outside station entrance on Clifftown Road

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 17

Sheltered: yes

Location: Outside platforms 1/2 & on platform 3/4 concourse

Storage Type: Stands

Car Park
Yes

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays

Phone: 0845 050 70 80

Website: http://www.ncp.co.uk

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 138

Taxi Rank
Yes

No - but taxis are available in the town centre

Bus Services
Yes
Metro Link
No
Airport Link
Yes

Southend Airport - Trains available from Southend Victoria to Southend Airport station.

Rail Replacement Services
Yes

Bus stops on Clifftown Road near The Last Public House

Cycle Hire
Yes

The Comfy Saddle offers Cycle Hire from Southend Central station.

Port Link
No
Car Hire
No

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