Southend East Railway Station

Facilities

Southend East railway station is a medium sized station in Southend-on-Sea Borough. It is managed by c2c.

Address

Southend East station
Ambleside Drive
Southend-on-Sea
Essex
SS1 2UP

Tickets

Ticket Office
Yes
Monday To Friday: 05:15:00.000 - 18:00:00.000
Saturday: 06:30:00.000 - 15:30:00.000
Sunday: 08:00:00.000 - 15:15:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: c2c

Smartcard Topup
Yes
Smartcard Notes
Yes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday To Friday: 05:15:00.000 - 20:30:00.000
Weekend: 06:15:00.000 - 15:40:00.000

Platform 1

Trolleys
No
Station Buffet
Yes

Platform 1

Toilets
Yes

The toilets are located on Platform 1.

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes
WiFi
Yes

Wifi on c2c

Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Monday - Friday, 08:00 - 20:00

Saturday, Sunday, Public Holidays: 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03457 44 44 22

Website: https://www.c2c-online.co.uk/help-feedback/lost-property/

Monday To Friday: 08:00:00.000 - 20:00:00.000
Weekend: 09:00:00.000 - 16:00:00.000
: 09:00:00.000 - 16:00:00.000

Accessibility

Help Line
Yes

03457 44 44 22

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes

Customer Service Staff

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Platform 1. This can be accessed using a radar key.

Step Free Access
Yes

partialStation

Step free access is only available from Ambleside Drive to platform 1 (London bound)

Ticket Gates
Yes
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 17

Sheltered: yes

Location: Outside ticket office on platform 1 and at Riviera Drive entrance

Storage Type: Stands

Car Park
Yes

Phone: 01702 215 000

Website: http://www.southend.gov.uk/

Name: Station Car Park

Operator: Southend-on-Sea Borough Council

Spaces: 207

Taxi Rank
No
Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Bus stops on Southchurch Road, Bus Stop A (Towards Southend and London), Bus Stop B (Towards Shoeburyness)

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Southend East Railway Station at other websites

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