Stansted Airport Railway Station

Facilities

Stansted Airport railway station is a very large regional interchange station in Takeley, Essex. It is managed by Greater Anglia.

Address

Stansted Airport station
Under the Airport Terminal
Bassingbourn Road
Stansted
Essex
CM24 1QW

Tickets

Ticket Office
No
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Greater Anglia

Smartcard Topup
Yes
Smartcard Notes
Yes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
Yes
Station Buffet
Yes

Coffee shop Vending machines

Toilets
Yes

The toilets are located on the Concourse. An accessible toilet (non-RADAR) is located on the Concourse. The baby change facilities are available in the accessible toilet.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
Yes

Located on concourse

Bureau De Change
No
Retail Outlets
Yes

Newsagent/Sweets Passport Photo Booth

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Customer Service
Yes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
No

Assistance is provided by station staff during the hours of train service operation. Booking is recommended

Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

This station has step free access to all platforms. Lifts available.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the Customer Information point.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Sheltered: no

Location: No cycle parking

Car Park
Yes

Website: http://www.stanstedairport.com/parking

Operator: British Airports Authority

Spaces: 5000

Taxi Rank
No
Bus Services
Yes

Local buses and National Coach routes stop in bus station located at airport

Metro Link
No
Airport Link
Yes

Station is within the Stansted Airport Terminal

Rail Replacement Services
Yes

Rail Replacement services operate from the main coach station as directed by Station Staff.

Cycle Hire
No
Port Link
No
Car Hire
Yes

In Airport terminal

Things near Stansted Airport Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.