Strawberry Hill Railway Station

Facilities

Strawberry Hill railway station is a large station in Richmond upon Thames, London. It is managed by South Western Railway.

Address

Strawberry Hill station
Tower Road
Strawberry Hill
Greater London
TW1 4PP

Tickets

Ticket Office
Yes

Platform 1

Monday To Friday: 06:15:00.000 - 13:00:00.000
Saturday: 08:00:00.000 - 14:45:00.000
Sunday: 09:30:00.000 - 13:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: South Western Railway

Travelcard Zone
Yes

Zone 5

Smartcard Topup
Yes
Smartcard Notes
Yes

Strawberry Hill ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Coffee shop on Platform 2 selling hot/cold drinks and snacks.

Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Service
Yes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.southwesternrailway.com/contact-and-help/lost-property

Monday To Friday: 07:30:00.000 - 19:00:00.000
Weekend: Closed
: Closed

Accessibility

Help Line
Yes

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Passenger Help Points
Yes

Help points are available on all platforms

Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

partialStation

Step-free category B1 Station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. Ramp at approx 1:14 gradient to Platform 1 (for trains towards London Waterloo via Wimbledon). Short unevenly-graded floor at approx 1:10 gradient to Platform 2 (for trains towards London Waterloo via Richmond). Step-free access between platforms via full-barrier level crossing.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 16

Sheltered: no

Location: Booking hall

Storage Type: Stands

Car Park
No
Taxi Rank
Yes

There is a taxi office on platform 2.

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

To Twickenham: Waldegrave Road bus stop SH (Opp. St Marys University)

To Teddington: Waldegrave Road bus stop SN (outside St Marys University)

This is for services between Teddington and Twickenham ONLY

For through services to and from Shepperton from/to Twickenham - next to level crossing

Journeys starting or finishing at Strawberry Hill: Wellesley Road by station entrance

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Strawberry Hill Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.