Torquay Railway Station

Ticket Office

At foot of stairs on platform 2

Monday To Friday: 07:10:00.000 - 17:00:00.000
Saturday: 07:00:00.000 - 17:00:00.000
Sunday: 09:40:00.000 - 17:10:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Great Western Railway

Smartcard Topup

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 07:10:00.000 - 17:00:00.000
Saturday: 09:40:00.000 - 17:10:00.000
Sunday: 07:10:00.000 - 17:00:00.000

Platform 1 ticket hall

Trolleys

Station Buffet

Coffee shop

Toilets

Platform 1

Baby Change Facilities

Platform 1

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

Coffee shop

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

08001 971 329 or 18001 0800 197 1329 (Textphone)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

Meeting point: Ticket office. For assistance outside of the station staffing operating hours, please make your way on to the platform and make yourself know to the onboard staff.

Monday To Friday: 07:10:00.000 - 17:00:00.000
Saturday: 07:00:00.000 - 17:00:00.000
Sunday: 09:40:00.000 - 17:10:00.000

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

partialStation

Step-free category B1 station - “Some step-free access to all platforms.”- This station has a degree of step free access to the platforms. Each platform has step free access to either road or car park dependent on direction of travel (see station map). Footbridge link between platforms. There is step free access between platforms through walking on the public street. 

Ticket Gates

Impaired Mobility Set Down

Set- Down / Pick up Points are available at the station entrances to both platforms

Wheelchairs Available

Cycle Storage

Spaces: 8

Sheltered: no

Location: Platform 1

Storage Type: Stands

Car Park

Taxi Rank

Yes

Bus Services

Metro Link

Airport Link

Rail Replacement Services

Car park at the front of the station

Cycle Hire

No

Port Link

Car Hire

There is a Thrifty Car hire branch adjacent to the station entrance to platform 1