Upminster Railway Station

Ticket Office

Monday To Friday: 05:15:00.000 - 22:00:00.000
Saturday: 06:15:00.000 - 22:00:00.000
Sunday: 06:45:00.000 - 22:00:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: c2c

Travelcard Zone

Zone 6

Smartcard Topup

Smartcard Notes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Refreshment Kiosk on Platform 1

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Outside the main booking hall, adjacent to WH Smith

Bureau De Change

Retail Outlets

Doddle and WH Smith

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Monday - Friday, 08:00 - 20:00

Saturday - Sunday - Public Holidays, 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Phone: 03457 44 44 22

Website: https://www.c2c-online.co.uk/help-feedback/lost-property/

Monday To Friday: 08:00:00.000 - 20:00:00.000
Weekend: 09:00:00.000 - 16:00:00.000
: 09:00:00.000 - 16:00:00.000

Help Line

03457 44 44 22

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Platform 1. This can be accessed using a radar key.

Step Free Access

Whole station

Lifts are available from street level to platforms 1, 2/3 & 4/5

Step free access is not available to/from platform 6 (trains towards Romford).

Local TfL Buses are available to Emerson Park and Romford for those who cannot access Platform 6.

Ticket Gates

Impaired Mobility Set Down

Outside main entrance on Station Road

Wheelchairs Available

Cycle Storage

Spaces: 84

Sheltered: yes

Location: Entrance to station car park

To apply for a space in the secure compound building, please enquire at the ticket office

Storage Types Available: Compound

Storage Type 1: Wheel Racks

Car Park

Premier Reserved Parking (Annual): £2,087.00Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Phone: 0845 050 70 80

Website: http://www.ncp.co.uk

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 498

Taxi Rank

Located outside main entrance on Station Road

Bus Services

Metro Link

District Line from Platforms 3, 4 & 5

Airport Link

Rail Replacement Services

Bus stop E on the Station Approach adjacent to platform 1

Cycle Hire

Port Link

Car Hire