Ticket Office
On way in to access trains
Monday To Friday: 06:40:00.000 - 19:30:00.000Saturday: 07:10:00.000 - 14:00:00.000
Sunday: 08:10:00.000 - 15:40:00.000
West Dulwich railway station is a small staffed station in Southwark, London. It is managed by Southeastern.
Address
West Dulwich station
Thurlow Park Road
Dulwich
Greater London
SE21 8HN
On way in to access trains
Monday To Friday: 06:40:00.000 - 19:30:00.000 Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Applicable Operators: Southeastern
Zone 3
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
in booking hall only available when staff are present
Departure Screens
Announcements
This station has Secure station accreditation - For more information contact 0345 322 7021
Website: https://www.nationalrail.co.uk/
Phone: 0345 322 7021
Website: https://www.nationalrail.co.uk/
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Website: https://www.nationalrail.co.uk/
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.If you are not able to reach the platforms you can contact our Call Centre on 0800 783 4524 who can then arrange assistance.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
On platform
station forecourt
Category C. This station does not have step free access. Steps to all platforms.
Spaces: 10
Sheltered: yes
Location: Uncovered at front of station and covered bike spaces at rear of the station building
You may leave your cycle in the rack provided however you do so at your own risk.
Storage Type: Stands
Towards Herne Hill: Bus stop WS on Croxted Road
Towards Beckenham Junction: Bus stop WF on Croxted Road
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