Wickford Railway Station

Ticket Office

Monday To Friday: 05:55:00.000 - 20:00:00.000
Saturday: 06:00:00.000 - 19:30:00.000
Sunday: 08:10:00.000 - 19:30:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Greater Anglia

Smartcard Topup

Smartcard Notes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 05:55:00.000 - 20:00:00.000
Saturday: 06:00:00.000 - 19:30:00.000
Sunday: 08:10:00.000 - 19:30:00.000

on platform 2 and platform 3

Trolleys

Station Buffet

Coffee kiosk, plus vending machine

Toilets

The toilets are located on Platform 3. Accessible toilet is located in the T/O compound and is available during ticket office operation only.

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

Coffee Link

CCTV

Customer Information Service

Departure Screens

Arrival Screens

Announcements

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Located on platform 2.

Staff Assistance Available

Mobile assistance teams operate within the area and can be available for booked assistance. Customers wanting to turn up and go can do so when the ticket office is open and will be assisted as soon as possible. Booking is recommended.

Monday To Friday: 05:55:00.000 - 21:00:00.000
Saturday: 06:00:00.000 - 21:00:00.000
Sunday: 08:10:00.000 - 20:00:00.000

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

partialStation

This station has step free access to each platform. HOWEVER PLEASE NOTE, not step free between platforms. Southend platform is step free from the car park and the London bound entrance is via Market avenue approximately 10 min walk away.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 56

Sheltered: yes

Location: A secure 50-space cycle compound is available in the car park(key fob required, speak to station staff for availability).An additional 25-hoop cycle storage area is outside the front of the station.

Storage Types Available: Compound

Storage Type 1: Stands

Storage Type 2: Wheel Racks

Car Park

Taxi Rank

Bus Services

Local Bus stops outside station.  Wickford is a PlusBus location click here to see the PlusBus map

Metro Link

Airport Link

Rail Replacement Services

Substitute bus services call at the bus stop at station entrance

Cycle Hire

Port Link

Car Hire