Wivenhoe Railway Station

Facilities

Wivenhoe railway station is a small staffed station on the Walton and Clacton Branches in Wivenhoe, Essex. It is managed by Greater Anglia.

Address

Wivenhoe station
Station Road
Wivenhoe
Essex
CO7 9DJ

Tickets

Ticket Office
Yes
Monday To Friday: 06:10:00.000 - 20:30:00.000
Saturday: 06:15:00.000 - 20:30:00.000
Sunday: 09:15:00.000 - 16:15:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Greater Anglia

Smartcard Topup
Yes
Smartcard Notes
Yes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday To Friday: 05:50:00.000 - 20:00:00.000
Saturday: 05:50:00.000 - 20:00:00.000
Sunday: 09:15:00.000 - 16:15:00.000

The main waiting room is located in the booking hall so is available when the ticket office is open.

Trolleys
No
Station Buffet
Yes

'Steam' coffee shop serving hot and cold drinks, newspapers, confectionary, and pastries

Toilets
Yes

The toilets are located in the station building on Platform 1 (for trains towards Colchester and London) and are accessed via the booking hall. Toilets at this station are scheduled to be open at the following times:

Monday - Friday 06:10 - 20:30Saturday 06:15 - 20:30Sunday 09:15 - 16:15

Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes

Photo-Me digital passport photos

Bookshelf in the booking hall for books to borrow.

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Help points can be found at the following location(s):

Staff Assistance Available
Yes

Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.

What assistance is available for customers using this station?

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

Monday To Friday: 05:30:00.000 - 20:30:00.000
Saturday: 06:15:00.000 - 20:30:00.000
Sunday: 09:15:00.000 - 16:15:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

partialStation

This station has step free access to Platform 1 (for trains towards Colchester and London) only. Platform 2 (for trains towards Clacton-on-Sea and Walton-on-the-Naze) can only be accessed via a stepped footbridge or via a public footpath from Clifton Terrace, which has steps between the road and the footpath.

This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 46

Sheltered: yes

Location: There are five cycle stands between the main station entrance and the Community Station Garden, and a further ten cycle stands are in the station carpark. A sheltered cycle parking area providing 16 spaces is located between the main station entrance and the side entrance to Platform 1 (for trains towards Colchester and London).

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park
Yes

Phone: 0345 050 7080

Website: https://www.ncp.co.uk/find-a-car-park/car-parks/wivenhoe-station-g-anglia/

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 55

Taxi Rank
No
Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, at the front of the station.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Wivenhoe Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.