Wakefield Westgate Railway Station

Facilities

Wakefield Westgate railway station is a very large regional interchange station in Wakefield North, Wakefield. It is managed by LNER.

Address

Wakefield Westgate station
Mulberry Way
Wakefield
West Yorkshire
WF1 2QN

Tickets

Ticket Office
Yes

In the booking hall.

Monday To Friday: 06:00:00.000 - 19:00:00.000
Saturday: 07:00:00.000 - 19:00:00.000
Sunday: 09:00:00.000 - 16:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: LNER

Smartcard Topup
Yes
Smartcard Notes
Yes

 Collection is available for Smart tickets bought online.

Facilities

First Class Lounge
Yes
Monday To Friday: 06:00:00.000 - 21:00:00.000
Saturday: 06:00:00.000 - 20:30:00.000
Sunday: 08:15:00.000 - 20:45:00.000

Located

Behind gateline. Adjacent to Station Management Centre. 

Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges

Tickets Accepted 

Restricted tickets 

Facilities

TV, newspapers

Refreshment

Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits 

Wi-Fi 

Yes

Showers

No

Seated Area
Yes
Waiting Room
Yes
Monday To Friday: 06:00:00.000 - 21:00:00.000
Saturday: 06:00:00.000 - 21:00:00.000
Sunday: 08:30:00.000 - 21:00:00.000

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Platform 2. There is a 1st Class waiting room on platform 1. Open hours: Monday - Friday 05:00 - 21:00. Saturday 05:00 - 20:30. Sunday 08:00 - 21:00

Trolleys
Yes
Station Buffet
Yes

Coffee shop and various food outlets available for refreshments

Toilets
Yes

The toilets are located on Platform 1 and in the Waiting Room on Platform 2. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from the Station Management Office on the Main Concourse. Toilet opening hours are at all times that the station is open.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes
WiFi
No
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

This station has Secure Station Accreditation

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

03457 225 225 or 18001 03457 225 225 (Text relay service)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

On Entry/Exit barriers to Long stay car park, also on Car park Pay on Foot machines

Staff Assistance Available
Yes

When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Monday To Friday: 05:00:00.000 - 23:59:00.000
Saturday: 05:00:00.000 - 23:59:00.000
Sunday: 08:30:00.000 - 23:59:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

The National key toilets are located on the Main Concourse; these toilets are operated by a radar key. A radar key is available from the Station Management Office on the Main Concourse.

Step Free Access
Yes

Whole station

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Lift access between Platforms 1 & 2.

Wakefield has two RNIB 'Maps for All' -  located on the paved area outside the main entrance and inside the entrance from the short stay car park.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Ticket Gates
Yes
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 30

Sheltered: yes

Location: Front of station

Storage Type: Stands

Car Park
Yes
Taxi Rank
Yes

Wakefield Westgate is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Fleet 01924 379615.

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Pick Up / Drop Off at the bus stop (W9) in the short-stay car park.

Cycle Hire
No
Port Link
No
Car Hire
No

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