Wokingham Railway Station

Facilities

Wokingham railway station is a large station in Wokingham, Wokingham Borough. It is managed by South Western Railway.

Address

Wokingham station
Station Approach
Wokingham
Berkshire
RG40 2AP

Tickets

Ticket Office

At the entrance to platform 2 and in the booking hall

Monday To Friday: 05:45:00.000 - 20:35:00.000
Saturday: 06:10:00.000 - 20:25:00.000
Sunday: 08:00:00.000 - 18:30:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: South Western Railway

Smartcard Topup

Smartcard Notes

Wokingham ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Facilities

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 05:45:00.000 - 20:35:00.000
Saturday: 06:10:00.000 - 20:25:00.000
Sunday: 08:00:00.000 - 18:30:00.000

Heated area within the booking hall. Seating is compliant with code of practice.

Trolleys

Station Buffet

Toilets

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Website: https://www.southwesternrailway.com/contact-and-help/lost-property

Monday To Friday: 07:30:00.000 - 19:00:00.000
Weekend: Closed
: Closed

Accessibility

Help Line

0800 5282100

Website: https://www.nationalrail.co.uk/

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station during staffed hours. Please make yourself known to staff at the Ticket Gateline. Outside of staffed hours, the guard will provide boarding and alighting assistance. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. During staffed hours, make yourself know to the station staff, or outside of these hours, make your presence known to the guard who will step-down onto the platform, or you can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Passenger Help Points

Help points are available on all platforms

Staff Assistance Available

Monday To Friday: 06:00:00.000 - 23:30:00.000
Saturday: 06:00:00.000 - 23:30:00.000
Sunday: 08:00:00.000 - 20:00:00.000

Induction Loop

Accessible Ticket Machines

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Step Free Access